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February 10, 2021
Question

Hello, I was unemployed through-out 2020 yet my turbo tax keeps asking me questions about my W2. When i check under income i entered there is no W2 but it keeps asking.

  • February 10, 2021
  • 1 reply
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1 reply

AkinaLO
February 10, 2021

If you have TurboTax Online you can clear your cache and delete cookies. Also, try refreshing your browser and even try using a different browser. 

 

Here are two articles below that will show you how to clear your cache and delete cookies. 

How to clear your cache - Community 

How do I delete cookies? - Community 

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