Hello, my State Return keeps getting rejected but I am unable to find how to fix it. It doesn't take me back to Box 18 to fix this. Can I get a refund on my order?

Forum|Forum|1 year ago
February 14, 2025
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LeticiaF1

If your state's rejection is due to a mismatch in Box 18 of the W2. Try using the amount in Box 5/Medicare wages and tips for Box 18/Local wages. For Box 20 Locality name, enter the primary local tax location name.

Please let us know if your problem continues.

paulkeskeys

Turbo Tax has rejected our state tax return because it says there is an incorrect number entered in Box 18 (Local wages, tips etc.). The W2 in question has two numbers in this box, split by a dotted line; I only worked in one location for the year so I'm not sure why there are two numbers.

We have tried submitting the state tax return with both numbers and also tried adding the numbers together, and it's been rejected all three times. What can we do here?

CatinaT1

Do you have anything in box 19? Box 19 is for local tax withholdings. If there is nothing in box 19, you do not need anything in box 18 or 20. Delete (including spaces) in box 18-20 and you should be able to successfully efile.

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