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April 14, 2025
Question

Hello! WHY am i asked to pay a fee that equals more than my sons refund?!

  • April 14, 2025
  • 1 reply
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I helped my other son file the other day and did not see this last screen where turbotax is asking for a fee??

1 reply

VolvoGirl
Employee
April 14, 2025

You must have used the Free Edition the first time.  Looks like you are in Deluxe now.

 

To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

If you started your tax return in TurboTax Free Edition (Form 1040 with limited credits; roughly 37% of taxpayers qualify), you won't need to clear and start over. You can select Switch to Free Edition instead.

In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free