help on error 70001

Forum|Forum|1 year ago
February 1, 2025
1 reply
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Installed and transferred previous info a few weeks ago. Going in for the first time and I can't.

CatinaT1

What happens if you right click and run as administrator? Can you try that and let me know?

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adksparkAuthor

I have tried that. Get the same message. I tried unstalling and reinstalling. No help. Wondering if installing it on my laptop may work but probably will not have access to last years data. I am not good with trying to fix computer problems.

CatinaT1

Here are several troubleshooting steps that you can try:

Make sure your Windows Software is up to date.
If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download?
If that doesn't help, try a manual update. What is a manual update?
Turning off your VPN and anti-virus software during the update can help as well.

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