Question

HELP PLEASE: TurboTax E-File Error "Can't Confirm If Intuit Filing Center Received Your Returns"

Forum|Forum|2 years ago
February 16, 2024
2 replies
0 views

Good Afternoon,

I tried to file my Federal Return on TurboTax for WINDOWS and I received the following error message: "We can't confirm if the Intuit Filing Center received your returns. Please check your internet access is working...".

I can confirm that my Wi-Fi is working because I am able to access the internet. Has anyone else had this issue? Do you know of a work-around, besides mailing in my Federal Return and waiting 6-8 weeks for the refund?

Thanks!

TurboTax Home & Biz Windows

CatinaT1

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

B

beberlAuthor

Hello, I am using the Desktop version of TurboTax and that suggestion did not work. Note from my original post "TurboTax software is fully up to date".

Please provide assistance in getting this issue resolved.