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February 1, 2021
Question

Hi, how do a troubleshoot a bug within turbotax?

  • February 1, 2021
  • 1 reply
  • 0 views
My only roadblock to file my taxes is my 1099B form that needs review. The same question is asked to be reviewed every time I click "continue" and every time I type in an answer, it deducts from my refund. The question is on loop.

1 reply

February 7, 2021

If you checked "I have no information in the other boxes" and imported a form with zero's, it may loop to "Needs Review." You may need to delete all the zero's and the "Needs Review" should go away. TurboTax counts zero's as content so this could cause this issue.

You can also check out the information below for assistance:

https://ttlc.intuit.com/community/retirement/discussion/form-1099-b-issues-in-federal-review-check-this-entry/01/1225368

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