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June 6, 2020
Question

Hi, I am ready to File but the systems is not letting me File since I have not added the State and Zip Code. But I live outside the U.S. that is why I added foreignadress

  • June 6, 2020
  • 1 reply
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1 reply

rjs
Employee
June 7, 2020

Go back to the screen where you entered your address. Delete all the address information that you entered. Just above the space for street address there is a pull-down list that says "U.S. Address." Click the little arrow to open the list, and select Foreign Address. Then you will be able to enter your foreign address without a state and zip code.

 

dag5209Author
June 10, 2020

The problem I am having is when I go to e-file and submit my final Review, I receive a message saying:

Your transmission didn't go through
We could not e-file your return for the following reason:
The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. 
 
What should I do next? because I tried by mail as well and the same message appeared
Employee
June 10, 2020

If you are getting a "state and zip code" error, did you purchase MAX benefits by any chance?