Hmm... it looks like we’ve hit a slight snag

Forum|Forum|1 year ago
April 8, 2025
1 reply
0 views

I got a "snag" message when I tried to pay with my credit card.

I tried updating and reinstalling, but that didn't work.

I also tried installing it on other machines (Windows and Mac), but I couldn't due to a license issue (Error code: 605).

I purchased it from https://intuitmall.mybigcommerce.com/ and have only installed it on one machine.

NicolleR1

Try these options to fix the issue you are having

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Check ‌your browser's settings. (Clear your Cache and Cookies)
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Make sure the software is updated.
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If you are still having issues after trying these options, contact Customer Support by clicking the link below

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