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April 8, 2025
Question

how can enter my IP PIN instead of the AGI on a rejected return? It opened back up to fix my return and enter correct AGI.

  • April 8, 2025
  • 2 replies
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2 replies

CatinaT1
April 8, 2025

Here are two ways to navigate to the section to enter the 6 digit IP PIN: 

  

  1. Log in and open your return ("Take me to my return") 
  2. Once the return is open, then go to the Federal Taxes tab. 
  3. Subtab Other Tax Situations 
  4. Scroll down to Other Return Info. 
  5. Choose Identity Protection PIN and Start (or Revisit.) 
  6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

Or another way: 

  1. Open your return if not already open.  ("Take me to my return.") 
  2. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
  3. In the Tools window choose TOPIC SEARCH. 
  4. Enter IP PIN without quotes. 
  5. In the selection list highlight IP PIN and click GO. 
  6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 
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DoninGA
Employee
April 8, 2025

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

 

And the IRS requires that the 2023 AGI is correct for your Name and Social Security number before they will accept the e-filed tax return.