Question

How can I change from Premier to Deluxe

Forum|Forum|7 years ago
June 1, 2019
2 replies
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TurboTax Premier Online

Employee

You can downgrade using the clear and start over feature. However, you will be required to restart your return. Please keep in mind that our various TurboTax programs handle different tax situations and their associated forms.

In order to clear your return and select a different TurboTax edition follow these steps:

1. Sign in and select continue my return

2. Select My account and click on Clear and Start Over

3. It will ask if you are sure you want to clear you return? If you want to clear your return click yes this will start your tax process all over.

4. Start a new return with the correct edition of TurboTax selected.

https://ttlc.intuit.com/replies/4248526

K

kageoffire

There is nothing that say "My Account" or " Clear and Start Over". I have a simple return and I'm being charged $69 for premier to file it when my parents have lots of stuff on their return and they were charged $39 for the deluxe edtion.

X

xmasbaby0

Employee

@kageoffire You are posting in multiple threads --- that makes it extra confusing for anyone who is trying to help you.

You can only use the Free Edition for a very simple return. It seems like you have entered something that caused an upgrade to a paid version or you accidentally chose the wrong version.

If you have not registered or paid yet, maybe it would be best for you to just abandon the return you started and start over completely in a new account with a new user ID and this time choose to start in the Free Edition.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

Or—-Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**