Question

How can I change to deluxe edition to free. It’s a simple it rolled over from last years automatically started on deluxe. Step one under file does not have a revisit tab.

Forum|Forum|4 years ago
February 24, 2022
2 replies
0 views

Only 2 W2’s Single. That’s all why can I not file Free, How do I change from deluxe to free?

TurboTax Deluxe Online

Employee

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2021 online tax return. Click on Clear & Start Over.

S

Shydgw

I have erased and asked to start over so I can go to the Free edition and it keeps changing it to deluxe without asking me.

What am I doing wrong?

C

CarissaM

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered your product, you can erase your return and start from scratch in TurboTax Online. If you have done any of these things, you'll need to manually edit your return. Please follow the instructions here to clear the return. If there is a circumstance that requires you to upgrade, the software will keep updating. @Shydgw

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