Question

How can I completely clear all info for my 2020 taxes?

Forum|Forum|5 years ago
February 10, 2021
1 reply
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TurboTax Deluxe Online

Employee

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

G

gingiferrAuthor

I don’t remember paying for anything but it comes up that I had purchased/registered for $0. There’s even a order number & everything. Every time I click the “Clear & Start Over” button, it says that I cannot clear.