Question

How can I connect with IT support? I am on the first step of Filing but no information is displayed and there is no way to proceed

Forum|Forum|6 years ago
February 25, 2020
1 reply
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No text available

TurboTax Free Edition Online

To expound further, on the File tab, when it gives you the option to click into "Step 1: Review your Order", once I click that, the window goes to a new page but is blank so there is no way to proceed or click through into the filing process.

K

KatrinaLO

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

To best resolve this issue, get in contact with customer care. Please be sure to enter the correct product, edition, and a detailed description of your issue. If you see a message that says "We can't find an answer to your issue", please click the "Try Something Else" drop down. Once you fill out the form you will be given a service ticket number and a phone number to contact customer care.

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