Question

How can I contact someone at Intuit about problems with my online information?

Forum|Forum|2 years ago
November 3, 2023
2 replies
0 views

I received notice that my 2023 order for TurboTax software has been approved but cannot get anywhere to download? How do I contact a real person?

TurboTax Online

DoninGA

Employee

Sign onto your download account with the same User ID that was used to purchase the software as a download - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

R

rgrice1947@hotmaAuthor

I had already attempted your suggested solution several times when I sent the question and it hadn’t worked, the reason I tried that approach in the first place is that due to the amount of spamming and phishing I didn’t trust the email indicating that the download was ready.,I finally gave up and used the email link for the download but with much trepidation. There should be a way to talk to a person when you are in a jam like that.

X

xmasbaby0

Employee

@rgrice1947@hotma

"There should be a way to talk to a person when you are in a jam like that.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**