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June 1, 2019
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How can I file my return without purchasing 2018 TurboTax, when I already have a receipt showing I've purchased it?

  • June 1, 2019
  • 5 replies
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Best answer by VolvoGirl

Are you ok now?

5 replies

VolvoGirl
Employee
June 1, 2019
What did you purchase?  Maybe the CD/Download Desktop program?  That will not apply to the online version now.

June 1, 2019
No, it was the online version and that's what I'm trying to file!
VolvoGirl
Employee
June 1, 2019
Did you maybe upgrade or add a state or some other service?  What did you already pay for?  It shows you are in Premier.

 How to review your fees  <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/4202093">https://ttlc.intuit.com/replies/4202093</a>

How to remove the various fees        <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3301994">https://ttlc.intuit.com/replies/3301994</a>
June 1, 2019
Well, that explains everything!  Thanks!
VolvoGirl
VolvoGirlAnswer
Employee
June 1, 2019

Are you ok now?