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December 17, 2019
Question

How can I get my 2016 taxes if I was under another account at that time and I can't remember my username and password for that account

  • December 17, 2019
  • 2 replies
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2 replies

Employee
December 17, 2019

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

 

 

Access to prior year returns

https://ttlc.intuit.com/questions/3355524-when-does-access-to-my-prior-year-turbotax-online-returns-expire

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010/message-id/746

 

You can get a free transcript from the IRS:   

https://www.irs.gov/individuals/get-transcript

 

 

How do I get a copy of a return I prepared using desktop TurboTax?

https://ttlc.intuit.com/questions/1900639

 

 

Note:  Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too.  That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense)  to get it.

 

https://ttlc.intuit.com/questions/1899645-how-do-i-save-my-2018-turbotax-online-return-as-a-tax-data-file

https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
January 29, 2020

My 2016 return is under [Pii Removed] when I filed that year. I need proof to send IRS cuz they still have refund for that year. It is for $1109.00 . How can I get that year 2016 return? I filed 2017, 2018, n 2019 in the same account.

Employee
January 29, 2020

You will need to use the Account Recovery tool to access a different TurboTax account if you are unable to log into it. Please see this TurboTax FAQ:

https://ttlc.intuit.com/community/account-recovery/help/account-recovery-request-for-your-turbotax-account/00/25659

Once you have recovered your account you can use this FAQ to access a prior year return:

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010

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