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May 13, 2020
Question

How can I get my refund processing fee returned. This felt very misleading and wasn't clear when I chose to pay to file my taxes using the refund to pay for the service.

  • May 13, 2020
  • 1 reply
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1 reply

GiseleD
May 14, 2020

I'm sorry, but the refund processing fee is nonrefundable. You agreed to this fee before your return was e-filed. There is disclaimer information presented to you on the page where you agree to the refund processing fee. 

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