Question

How can I get my transmission to go through? I've turned off my pop-up blocker, deleted cookies, and have tried multiple web browsers on my phone and laptop.

Forum|Forum|5 years ago
February 28, 2021
1 reply
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TurboTax Deluxe Online

Does TurboTax prevent the transmission - likely due to an incomplete form or a form that has not yet been finalized for 2020. or is the return rejected - need the rejection code and message to help you if possible.

M

myst0854Author

@Mike9241 My screen says: 'your transmission didn't go through. We could not e-file your return due to the following reason: a server problem occurred while processing the refund transfer."

So maybe it is on turbo tax end? I double and triple checked all my stuff.