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2 replies

DoninGA
Employee
January 4, 2020

Service codes are only issued by TurboTax support and only then for very specific reasons.  Your inability to pay the TurboTax account fees is not one of those reasons.

See this TurboTax support FAQ for service codes - https://ttlc.intuit.com/community/charges-and-fees/help/what-is-a-service-code/01/25646

Employee
January 4, 2020

TurboTax does not give you a service code to file for free just because you want one.  You have to have had some problem to justify obtaining one from Customer Support.  If you do not qualify to use the Freedom Edition, then you may be able to use Free File later in January or pay using your federal refund.

 

Try Free File: 

You qualify if your income was $34,000 or less, or $66,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

 

https://ttlc.intuit.com/questions/1901301-what-forms-of-payment-does-turbotax-online-accept

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**