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January 14, 2024
Question

How can i pay zero dollars and get error 'Payment error Whoops! We hit a snag loading your data. Please try again

  • January 14, 2024
  • 1 reply
  • 0 views
My return pass all checks. On last screen, payment screen, for free return, i entered address then continue and get error
'I pay zero dollars and get error 'Payment error Whoops! We hit a snag loading your data. Please try again'.

1 reply

DoninGA
Employee
January 14, 2024

Click on Review to see if your tax returns has forms and/or schedules that have not yet been finalized in TurboTax and the date they will be available.

If your return does have forms and/or schedules which have not been finalized then you will not be able to e-file the tax return.