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January 11, 2020
Question

How can I return to the simple intuit on line service without having to pay the extra I am asked to pay? I'm retired and have no reason to pay $140 instead of the basic

  • January 11, 2020
  • 1 reply
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1 reply

DoninGA
Employee
January 11, 2020

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.