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Employee
June 1, 2019
Question

How can I save my turbotax file?

  • June 1, 2019
  • 1 reply
  • 0 views

I get  message to say that Turbotax could not save my file. I have tried turing off Controlled Folder Access as suggested in a previous question, but, it was not turned on in the first place. I did try turning it on and adding tt2018.exe as a trusted program, but, that did not change anything. I do not want to lose the changes that I made to the file. I also tried saving it to a different location, but, again no luck.

1 reply

June 1, 2019
I always save my file to an external thumb drive--in fact two of them.
Nothing but TTax is resident on my computer.  I have always used the "Save as"
and it has always been successful.

I have never run into that problem.
AndrewtooAuthor
Employee
June 1, 2019
I tried to save on an SD card, but, I get the same message.