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2 replies

DoninGA
Employee
June 1, 2019

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

June 8, 2020

To Whom it may concern

 

I am being billed twice on my Turbo Tax invoice. for a total of $170. I thought I had only signed up for the $50 turbo tax service but am also being billed an additional $120 for Turbo tax services for the 1st year. I am new to turbo tax this year with the filling of my 2019 taxes. 

Can someone please get back to me on this issue. I have called in twice now to speak to someone an was disconnected both time

 

Thank You

Dominic Viglione

CatinaT1
June 8, 2020

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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