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May 6, 2020
Question

How can I start to fill out the forms from the start

  • May 6, 2020
  • 1 reply
  • 0 views
I filled out the form but it seems to be totally wrong I do not get the refund you're showing me ...that is why IRS refuses my return

1 reply

CatinaT1
May 6, 2020

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online.

  1. Sign in and select a topic to continue your return.
  2. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu).
  3. Answer Yes in the pop-up to confirm.

But why are you getting a reject?  You should get an email that tells you why.  This would be easier to correct that doing a clear and start over.

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