How can I undo my "no" answer to Q did I receive Form 1095-A?

Forum|Forum|2 years ago
April 16, 2024
1 reply
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I have MEDICARE and medicare advantage. They are not in the marketplace hence I did not and will not get a 1095-A form. TT tells me my tax return will not be accepted until I complete it -But I will not get one, I should not have answered the question. I have tried the back button and then returning but it does not remove my answer!

What can I do?

Not A Product Question

Best answer by mglauner

If you're using TurboTax Online, close the program, clear your Cache and Cookies, and return to where you were.

Another thing to try is to delete the Form 1095-A from your return. In the left-side menu, go to Tax Tools > Tools > Delete a Form (from the popup menu).

If this doesn't resolve your issue, here's how to Contact TurboTax Support.

DawnC

Employee

Search for 1095-A and use the jump to 1095-A link to be taken back to the 1095-A summary screen. You can delete whatever is there, or you can answer YES on the screen or click on Add another 1095-A. Help with F8962-070 reject (how to certify your return).

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damenoraAuthor

Thank you DawnC for trying to help, but this does not help. It takes me back to the page where I answered "no" and it still says "no" and I am still unable to remove my answer.

mglaunerAnswer

If you're using TurboTax Online, close the program, clear your Cache and Cookies, and return to where you were.

Another thing to try is to delete the Form 1095-A from your return. In the left-side menu, go to Tax Tools > Tools > Delete a Form (from the popup menu).

If this doesn't resolve your issue, here's how to Contact TurboTax Support.