Question

How can someone login if they have new phone number and account recovery isn’t working?

No text available

You can submit an account recovery request with proof of identity. Usually driver's license. If this page does not work call helpdesk during business hours.
https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/access-permissions/account-recovery-request/L0swFVHie_CA_en_CA

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Employee

Not sure that one will work....that's for a Canada User (remove that link??):

Here's the instructions for a US software user:

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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