Solved

How come I can not access my download on any device ?

Forum|Forum|6 years ago
November 16, 2019
2 replies
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Best answer by tumonra1

Ok guys look like they finally fixed the problem its highlighted now, thank you for all the advice and tricks. I will use the things you have told me to complete these lost taxes and send them into them (again). have a great night thx for taking the time to think about my problem. I purchased this on the 12th and have been playing with it everyday. not sure what took so long. Hope that don't happen with 19 lol.

X

xmasbaby0

Employee

First tell us what you are trying to download so that we can comment.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

VolvoGirl

Employee

And what device? If you are downloading the desktop program you can only download and install it on a full Windows or Mac computer, not a mobile device like an iPad or phone. If you are on a computer try using a different browser.

T

tumonra1Author

Well it wouldn't work on my phone so I went to a desk top and trying Windows !

T

tumonra1AuthorAnswer

Ok guys look like they finally fixed the problem its highlighted now, thank you for all the advice and tricks. I will use the things you have told me to complete these lost taxes and send them into them (again). have a great night thx for taking the time to think about my problem. I purchased this on the 12th and have been playing with it everyday. not sure what took so long. Hope that don't happen with 19 lol.