Question

How come irs is saying i did not file my 2019

Forum|Forum|6 years ago
May 4, 2020
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TurboTax Free Edition Online

Employee

Where is the IRS saying you did not file your 2019? When did you file it? Did you efile it or did you print and mail it. If you choose to print and mail it, you must do that yourself. TurboTax does not print and mail it for you.

D

debbie122760Author

we have did it efile and my son already got his money back but i was on the phone with someone about 2weeks ago about this and she said that it was fixed . but this is why he is not getting his stumulus check i really need to see what is going on with this please

Thank You

Debbie

T

Texas Roger

Employee

There is really nothing anyone on this site can do for you. You can't phone the IRS because they are currently not taking phone calls.

TurboTax gets no information about the status of your refund.
In normal times, the IRS says that most filers get their refunds within 21 days from the time their tax return is accepted.
Many returns are taking longer now since the IRS did not process returns for a while and there is now a big backlog of unprocessed returns.
The IRS is currently not processing any mailed returns.

If you efiled your return, have you confirmed that the return was submitted by TurboTax and accepted by the IRS?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If accepted, what does the IRS tracking web site say about the status of your refund?
https://www.irs.gov/refunds

Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Here is where you track the status of a stimulus payment: Get My Payment | Internal Revenue Service

See these Q&As: https://www.irs.gov/coronavirus/get-my-payment