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October 16, 2023
Question

How do I access the "NEW Turbotax Investor Center" to keep track of my crypto transactions? All I've gotten is either an error or it just logs me into my normal TurboTax dashboard.

  • October 16, 2023
  • 1 reply
  • 0 views

https://turbotax.intuit.com/personal-taxes/crypto-taxes/
I'd like to access these tools for 2022 taxes because I'm literally pulling my hair doing everything manually.

 

NEW! TURBOTAX INVESTOR CENTER
Your all-in crypto tax solution, all in one place
Invest smarter year-round with our free crypto tax software.*

 

I've had two things occur. 

 

1. Error message:

"Hmm, looks like we hit a slight snag in this section
Make sure your Internet is connected, and then select Try again or check back in a few minutes."

 

2. It logs me into the regular Turbo Tax dashboard. 

 

How do I access and use this tool? Thanks. 

    1 reply

    Employee
    October 16, 2023
    yoshlAuthor
    October 16, 2023

    The link on that blog post is the exact same one I posted. 

    Nothing different. When I click and log in as directed, it gives me that same error message. 

    November 7, 2023

    Same here - I've been trying to access this for 4 weeks now and all I ever get is an error.  I've tried both Chrome and Firefox browsers on Windows 11.