We have two products: TurboTax Online which is accessed through our website and TurboTax Download/Cd which can be purchased through us or at retailers such as Amazon. The two do not mix. Here is the differenceHere are the big differences between the two:If you file online, we store all of your information on our secure servers. If you use the CD/Download, you need to save and store your own tax return.With TurboTax Online, you can work on your taxes from any computer or mobile device with Internet access. With the CD/Download, you install TurboTax on your computer and you can do your taxes without the Internet.The CD/Download product is a better overall value for people who prepare tax returns for their friends and family. It allows you to prepare and print unlimited federal returns and e-file up to five at no extra cost.

Question

How do I add products (additional states, electronic filing) to an Amazon purchased TurboTax version since online TurboTax doesn't recognize I own the new version?

Forum|Forum|7 years ago
June 2, 2019
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TurboTax Deluxe Windows

C

Cindy0H

Employee

We have two products: TurboTax Online which is accessed through our website and TurboTax Download/Cd which can be purchased through us or at retailers such as Amazon. The two do not mix. Here is the difference

Here are the big differences between the two:

If you file online, we store all of your information on our secure servers. If you use the CD/Download, you need to save and store your own tax return.
With TurboTax Online, you can work on your taxes from any computer or mobile device with Internet access. With the CD/Download, you install TurboTax on your computer and you can do your taxes without the Internet.
The CD/Download product is a better overall value for people who prepare tax returns for their friends and family. It allows you to prepare and print unlimited federal returns and e-file up to five at no extra cost.