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Employee
April 26, 2025
Question

How do I change Community user ids? I have 2 accounts but when I sign in to Community it always signs in with the wrong one. How can I change it to the correct one?

  • April 26, 2025
  • 1 reply
  • 0 views
I sign in with the correct TT Sign in account. I am on a tablet.

1 reply

DoninGA
Employee
April 26, 2025

Click on the People icon at the top right of the screen.  Click on My Settings.  Your Username should be shown.  Click on the button labeled Change Username

robtmAuthor
Employee
April 26, 2025

I did that but it says that the other one is in use and wants to create a new one. I don't want another user id.

CatinaT1
April 29, 2025

Try these steps before you follow DoninGA's steps.

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window
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