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Question

How do I change the TurboTax notification email address, which is a different address from the address associated with my Intuit account?

Forum|Forum|5 years ago
March 14, 2021
7 replies
0 views

I am receiving TurboTax notification emails to a different email address than the address associated with my Intuit account. I have signed into my Intuit account online, and can change my main email address associated with the account, but I am not seeing where I may change the notification email address.

As I posted this question, Turbo Community sent emails to a third email address. Where may I edit that email address?

TurboTax Free Edition Online

MAK70

See How do I change my TurboTax account email?

Tanesha04

Thank you for all your help. I want to to ask a question about getting help on getting into my account.

MichelleLO

You can use the Account Recovery Request form in the below TurboTax FAQ to assist you with getting back into the account.

Account Recovery Request for your TurboTax Account

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Ranatablack

I'm trying to change my email address I made a mistake and I put the wrong email address the correct email address is [email address removed]

TiffanyL

If you are trying to change your TurboTax account email, please see the help article posted below. If this is not the case, please respond back here and let us know:

How do I change my TurboTax account email?

@Ranatablack

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Djabuster1

Thanks! MY new email is ([email address removed]) replacing ([email address removed]). Could you please change this?

[name removed]

imconnie09

My email address has changed.

You have the old, closed address: [email address removed].

New is [email address removed].

Please make this correction.

Thank you,

Constance [PII removed]

HeatherPLO

For security purposes, please do not post sensitive information like your name or email address on this public forum.

To change your email address, please see the Help Article here for further assistance.

@imconnie09

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Schmactor

Having the same problem. My email has been updated everywhere I could find on my TurboTax and Intuit accounts, but notifications keep getting sent to my old address. Did you ever find a solution? Thanks.

CarissaM

Please follow the instructions here so we can speak with you by phone. We are unable to view your account here on this public forum. @Schmactor

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91852

I’m trying to change my email address with intuit. I’m just going in circles with the information that comes up. I tried calling and couldn’t get a response that helped with this problem.

VolvoGirl

Employee

Where are you getting stuck? Didn't the links above work? Here it is again,

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-status/change-turbotax-account-email/L3sEZzkAx_US_en_US

Cynthiad66

We'd love to help you complete your tax return, but need more information. Can you please clarify your question? Please describe your issue.

@xxie

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xxie

Hi I already submitted the tax return but I used the wrong email address( an email will expire shortly)to do tax return and to receive the tax return status email Notification. After I realized that, I changed the email address with steps on community, and I made sure all the email address on file is the correct one both on in Intuit and TurboTax. However, the tax return status is still sending to my old and wrong email address. Could you please help me to specifically change the email that is used to send tax return status(federal and state)?