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June 1, 2019
Question

How do I contact a turbotax representative?

  • June 1, 2019
  • 31 replies
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    31 replies

    Employee
    June 1, 2019

    Call (800) 446-8848.

    March 29, 2021

    is it free from overseas?

    March 29, 2021

    You will have to track it here @Robertctorres79

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    February 9, 2020

    What to do when you receive a 00090382 letter

    BrandiLO
    Employee
    February 9, 2020

    I'm not finding a letter or rejection using that code. Can you please provide more details about the letter?

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    March 24, 2020

    I need to talk to someone. I was told because my daughter doesn’t pay for 50% of her living arrangements and she lives with me. She still goes to school and works. They told her that when it ask can someone file her say yes. She did that and they rejected her refund. Why can. Someone call me and explain why not or how she can fix it?The representative told me they would give her back the taxes they took from her. My name is [removed], number is [phone number removed]. I look forward to speaking with you 

    LeonardS
    March 24, 2020

    What was the specific reason or rejection code?  Post that information to this thread for help in resolving the issue.  Check your daughter's return for any errors and to verify that checked the  box shown.

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    March 29, 2020

    I need to be able to pull cash off my card from atm and the bank when I try it tells me exceeded daily limit I need this fixed as soon as possible like now

    DoninGA
    Employee
    March 29, 2020

    @Roger15 wrote:

    I need to be able to pull cash off my card from atm and the bank when I try it tells me exceeded daily limit I need this fixed as soon as possible like now


    Call the phone number on the back of your card.

    March 29, 2020

    I need my daily limit changed 

    DoninGA
    Employee
    March 29, 2020

    @Roger15 wrote:

    I need my daily limit changed 


    Call the phone number on the back of your card.

    April 9, 2020

    I just wanna ask will my the stimulus check go on my turbo card or not

    CatinaT1
    April 9, 2020

    Follow these sites for the most up to date info.  Things are changing rapidly.  Not all questions have been answered yet.

     

    IRS Coronavirus Tax Relief

    TurboTax Corona Virus Tax Center Updates

    https://www.sbtpg.com/coronavirus-stimulus-payment-info/

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    April 11, 2020

    I need  to speak to a representative asap

    DoninGA
    Employee
    April 11, 2020

    @SheilaCoco wrote:

    I need  to speak to a representative asap


    See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

    April 26, 2020

    Hello I need a replacement card sent out to my address !!!  So I could activate my card... Thanks

    April 27, 2020

    If you no longer have access to your Turbo Visa Debit Card, you have two options:

     

    1) If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen.

     

    2) If you don’t know your account login information, call 888-285-4169 for assistance.

     

    You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

     

    If calling, please be patient. It might take a number of attempts to get through.

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    May 12, 2020

    I was not giving in I.P pin  number 

    May 12, 2020

    The IRS would be the only agency that can assist you with this. 

     

    See the following link as there is a website you can also use to obtain your IP PIN.

     

    Obtaining your 6-digit IP PIN

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    May 14, 2020

    I need to talk to a rep ASAP

    Employee
    May 14, 2020

    @ chrisclay6969 wrote:

    I need to talk to a rep ASAP


    You didn't say for what kind of issue, so here's how to reach general Customer Support if you are using a paid product (PLUS or higher).   Free Edition does not have phone support but can use social media as I will mention below.

     

    Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

     

    FAQ: What is the TurboTax phone number?
    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

     

    Or use this contact form:
    https://support.turbotax.intuit.com/contact

     

    If you are using Free Edition, to get phone support you'd need to upgrade to PLUS (29.99) or higher edition.  Or you can contact a TurboTax Support agent directly for free via messaging at Twitter or Facebook.

    https://twitter.com/TeamTurboTax
    or
    https://www.facebook.com/turbotax