How do I contact TurboTax via email, a message app, or any other asynchronous communication method?

Forum|Forum|5 years ago
November 11, 2020
4 replies
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TurboTax Deluxe Online

DoninGA

Employee

There is not an email address for TurboTax support.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

Kara95

Your customer service is terrible. I have tried two times to speak to someone about being overcharged for your tax service and I’m either told the wrong thing or told that I need to speak to a supervisor, but the callback I received was after supervisor hours. What do I need to do to speak to someone who can give me a partial refund for the fee I was charged that I did not authorize? I don’t want a full refund because I used your tax software, I just don’t want to be charged for the live tax service fee which I did not use and did not authorize.

Extremely frustrated customer and I have used TurboTax for years.

DawnC

Employee

Use this link and ask for ''billing issues'' - Contact Support

@Kara95

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efair

Turbo Tax Customer service is bad. Has anyone else experieced this?

Lew Holzmanj

When will there be a version of TurboTax that supports Form 8082? I would like to be able to file rather than printing and mailing so many pages.

DianeW777

You can begin contact with TurboTax Support by clicking the link: TurboTax Support. We want to hear from you.

Also by phone: Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. In addition, the support page provides other resource links to other Intuit products. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848).

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lindafirpo

home and business "needs review" bug. What do we do?

LindaS5247

We appreciate your continued patience. ‌This issue will be resolved with an update later this week. Please log back in or update your software on Friday, March 7, 2025.

@lindafirpo

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