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February 24, 2023
Question

How do I contact who my tax preparer is?

  • February 24, 2023
  • 2 replies
  • 0 views
I filed with TurboTax but it got rejected. However that same return that was rejected was filed and there was a third party designee on the return with about 400 missing from the refund after it was deposited to my account. I’m new to the States, and I thought I wasn’t being charged for the service besides the $30-60 fee. I have my account transcripts and spoke to IRS already.

2 replies

fanfare
Employee
February 24, 2023

did you use the TurboTax full service?
it sound like the person assigned did not do much to keep you informed of what was happening with your Form 1040.

@CamaDav671 

Critter-3
February 24, 2023

Look at your form 1040 ... if you used a tax preparer thru the FULL SERVICE option then their contact information would be on the bottom of page 2 since they are required to sign all returns they prepare.

 

 

February 24, 2023

Let me leave a few more details. None of the turbo tax agents are able to view any information regarding that. It’s blank. I can’t even view it. It’s not on downloaded and when I click on my file, it won’t let me do anything. I’ve called the IRS and they said it’s likely a tax agent abuse because I NEVER received any document saying how much is being deducted or when the file was submitted. No receipt of ANY kind. 

Employee
February 24, 2023

To review your TurboTax fees, please visit the help article below. @CamaDav671

 

How do I review my fees in TurboTax Online?

 

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