Question

How do I delete a duplicate intuit account? I can't get through to a human to get this done. It doesn't have any data in it, it just needs to be deleted.

Forum|Forum|4 years ago
July 22, 2021
1 reply
0 views

This is about my customer account with intuit.

TurboTax Online

Employee

You can not delete or merge accounts.

You can try to clear all of the information in your TurboTax account for this year but you will need to Contact Customer Support to have an account deactivated for more of a resolution.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

G

gaylerygAuthor

When you go their 'contact us' page (I followed your link) it is a total blank. Like I said, it's impossible to get in touch with a human for help.

DoninGA

Employee

@gayleryg wrote:

When you go their 'contact us' page (I followed your link) it is a total blank. Like I said, it's impossible to get in touch with a human for help.

TurboTax support is closed on the weekends.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

You do not see these web pages when using this website - https://support.turbotax.intuit.com/contact/

If not clear cache and cookies on your web browser and try again.