how do I download 2021 TurboTax?

Forum|Forum|1 year ago
January 10, 2025
4 replies
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How do I download 2021 TurboTax on my Laptop?

xmasbaby0

Employee

Online preparation and e-filing for 2021, 2022, and 2023 is permanently closed.

Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.

To file a return for a prior tax year

If you need to prepare a return for 2021, 2022, or 2023 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)

https://turbotax.intuit.com/personal-taxes/past-years-products/

You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.

Remember to prepare your state return as well—if you live in a state that has a state income tax.

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

innonavi

I purchased a TurboTax 2021 license from Costco 3 years ago. I still have the license key, but the desktop app download link from the original e-delivery no longer works, so I am not able to install the desktop app on a new computer. All access to this 2021 version seems to require a new purchase. Is there an official site from which I can simply download the installer (for macOS), and apply the license key that I already purchased?

mglauner

If you Contact TurboTax Support, they'll most likely supply you a new download for 2021 at no charge. Choose 'Billing' as your phone option.

@innonavi

VolvoGirl

Employee

Download the program or your tax return?

You can buy the last 3 years of Turbo Tax here,

https://turbotax.intuit.com/personal-taxes/past-years-products/

You will need a full Windows or Mac to install it on.

If you need to reinstall try…..Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

edacosta

I purchased the 2021 version of Turbotax @ costco & have misplaced the pkg. How can i download the 2021 version?

DoninGA

Employee

@edacosta wrote:

I purchased the 2021 version of Turbotax @ costco & have misplaced the pkg. How can i download the 2021 version?

When did you purchase the TurboTax 2021 desktop edition from Costco?

The Costco website only has tax year 2024 for sale.

noc168

By the way, I did contact TurboTax support again as @xmasbaby0 suggested. I was told again to contact the vendor that sold my the TurboTax products (i.e. Costco). Costco Support then told me that its digital delivery partner does not keep older version of this product, and referred me back to Intuit.

I am quite disappointed that such a simple thing (just a download link for the installer) has taken me hours to be bounced between these 2 companies.

DawnC

Employee

On the page titled YOUR TURBOTAX ACCOUNT, select Downloads. That is the page that allows you to enter your license code. You can use this link to get back there. It seems you have some products in the Intuit account and others in the Download account. @noc168

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noc168

Thanks @DawnC , the link you provided got me one step closer. Unfortunately, when I entered the 2021 license code that I received from Costco, it gave me an error "We hit a snag loading your data." I did double check the code to make sure it's correct.

When I tried the license codes for the other years (2024, 2023, etc.), I instead got a message, "This license code has already been associated with an account. Please check that account and look for it in Downloads" -- which is correct, as I can see these other years' products under my Downloads tab. Only the 2021 license code doesn't work.