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April 12, 2023
Question

How do I enter my 1099-INT even though the screen continues to go blank/white on me?

  • April 12, 2023
  • 1 reply
  • 0 views
I tried entering my 1099-INT on the edit/add screen when reviewing my income, but it would not load for me to enter the correct amount. I continued on with my filing and it prompted me back and did the same thing again

1 reply

MichaelG81
April 12, 2023

In the search menu or magnifying glass type "1099int" without the space, and click the blue jump to link, there you can edit and review your entries, before leaving page make sure to click done at bottom of page.

Do a federal review again. 

 

If no success, clear you cache and cookies, logout, then restart your computer and log in again, review entries, click done, go to federal review.

 

Your browser stores recently visited webpages as temporary files in a cache, which enables the pages to load more quickly when revisited.

However, a full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

Related Information:

 

 

 

 

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