Skip to main content
March 12, 2022
Question

How do I enter Social Security income. Page just goes blank when I try to update the line.

  • March 12, 2022
  • 2 replies
  • 0 views

How do I enter Social Security income. Page just goes blank when I try to update the line.

    2 replies

    March 12, 2022

    Follow these steps to enter Social Security income from Form SSA-1099:

     

    To get to the screen to enter the SSA-1099,  use the search in the upper-right section of the screen

    • Type in social security benefits, and use Jump to link
    • Answer Yes and Continue to enter the information on Form SSA-1099
    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    SuziM
    Community Manager
    Community Manager
    March 16, 2022

    Hello! I was following up to see if you were still experiencing this issue? 

    Kat11_2
    Employee
    March 18, 2022

    @WRWhitelock If you are using the Desktop platform (Desktop/CD), this workaround may help you.

     

    Using the Search box, type in "SSA-1099".  You should then see the option to "Jump to".  Click on that, and the correct screen to input your SSA-1099 should come up.

    *** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***