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April 9, 2025
Question

How do I file Federal taxes if I bought the software from Amazon? Looks as if I need to pay again for the software.

  • April 9, 2025
  • 2 replies
  • 0 views
Do I just choose the option to file the state form for $64.

    2 replies

    DoninGA
    Employee
    April 9, 2025

    You purchased the 2024 TurboTax desktop edition to download and install on your computer.

    You are now using the 2024 TurboTax online edition which you did not purchase and that does not require a license code to use.  Close the TurboTax online edition you are now using.

     

    See this TurboTax support FAQ for using the license code when installing the TurboTax desktop edition on your computer - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=m9ak1fhs

    VolvoGirl
    Employee
    April 9, 2025

    What version did you buy?   If you bought the Basic version and some Deluxe versions they do t come with a state program.   Or you got into the Online version by accident and not in your program.

     

    If you have a License Code you need to install the Desktop Download program and not use the Online version.  How to install with a License Code

    https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

     

    If you entered your info into the Online version you can move it to the Desktop program without paying for Online.   To continue in the desktop version see this…….

    https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129