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March 3, 2025
Question

How do I fix rejection code for ip pin

  • March 3, 2025
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    Employee
    March 3, 2025

    If the IRS is requiring you to use a 6-digit IP PIN, have you received your new 2025 IP PIN to be used currently on your 2024 return?    For some people it would have come in a letter from the IRS a few weeks ago, but can also be retrieved online in an online IRS account.   I'll provide the following link in case you need to know how to retrieve it.   It also explains another option if you didn't get it by one of those two methods I mentioned.

    https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

     

    So if you DO have your new 2025 IP PIN (or once you get it), here are a couple of ways to enter it in the TurboTax interview.  NOTE:   If your return interview is closed because you had finished, then to reopen it go to the Tax Home and look for a link "Add a State."   That doesn't really add one, but opens the interview back up.

     

    Here are 3 ways to get to the right place to enter the IP PIN.  You only need to use one method.   You can choose which method works for you the best.

     

    • Once you've opened the interview back up, click in the top right corner on the search icon (magnifying glass).
    • Enter the term IP PIN without quotes.  When entering, ignore the dropdown menu, and instead click the small magnifying glass on that same line.
    • Then click on Jump to IP PIN.

    Or here's a second way:

    • With your return open, click in the left menu column on TAX TOOLS, then choose subtab TOOLS.
    • In the Tools window choose TOPIC SEARCH.
    • Enter the term IP PIN without quotes.
    • In the selection list highlight IP PIN and click GO.

    Or here's a third navigation method:

    • With your return open, in the left menu column, click Federal.
    • Then choose subtab  Other Tax Situations.
    • If you've been in that section before, you may see the IP PIN section listed, and you can EDIT.  If  this is your first time in that section, answer the preliminary questions, and it may ask you if you have an IP PIN.  If so, indicate "yes", and keep following the screens as it guides you to enter it.
    • If it doesn't, in the "Uncommon tax situations" list, scroll down to Other Return Info, and expand to see the subtopics, one of which is Identity Protection PIN.