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February 17, 2021
Question

How do I get a live agent to talk to I really need help and I been trying say they will call and never do

  • February 17, 2021
  • 2 replies
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2 replies

February 19, 2021

Please need help with federal refund, I took direct deposit, reason have a family emergency! And  a agent didn’t let me know , I could receive money, before refund? And Turbo tax charged me 256.00 

March 4, 2022

My Fed tax return was signed with my refund being 5580.00  Deposited into my account was 1522.50.  I need to understand what is going on with this.  Please help!

BrandiLO1
March 4, 2022

If your refund was a significant amount lower than expected, there are quite a few reasons this could happen. If you have questions, you will want to contact the IRS regarding why your refund was lower than calculated. You may also view this article here for more information regarding lower refunds than expected.

February 22, 2021

In order to speak with a live agent, please click here

 

Once the return has been submitted, we cannot assist you in a refund advance. 

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