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October 4, 2021
Question

How do I get around this loop when trying to download Turbotax Desktop 2019 for Mac: There is no new charge or credit card info, but it gives a credit card error.

  • October 4, 2021
  • 1 reply
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1 reply

October 4, 2021

This is handled by a credit department at TurboTax.  They are located in Mountain time zone.  Call customer service between 11:00 AM and 6:00 PM Eastern time - Monday through Friday.  Customer service will contact the credit department to get this block removed from your Intuit account.

 

Contact customer service