Skip to main content
January 31, 2020
Question

How do I get back to chosing the free e file after I've already gone through and ready to file ? I didn't get the option and now it's wanting to charge me 80 dollars

  • January 31, 2020
  • 1 reply
  • 0 views
No text available

1 reply

Employee
January 31, 2020

Your tax situation my require the upgraded version. You can downgrade your version with our clear and start over feature but you won't be able to do this if you've already submitted payment, registered or deducted the TurboTax fee from your refund. Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turbotax-online/00/25591

 

Please see this product comparison that outlines the right TurboTax product for each tax situation.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"