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C
cjmyersky1
February 27, 2021
Question

How do I get my copy of Turbotax that my copy of Visa statment says I have paid for but you say I don't have an account for?

  • February 27, 2021
  • 2 replies
  • 0 views
ok, when I said "Visa" I was speaking about my "Visa Card".  How do I get my paid for copy of your product?

2 replies

C
cjmyersky1Author
February 27, 2021

I need to talk to a live person.  Not one in Timbucktue with a statticy phone.

DoninGA
DoninGA
Employee
February 27, 2021
@cjmyersky1 wrote:

I need to talk to a live person.  Not one in Timbucktue with a statticy phone.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

VolvoGirl
VolvoGirl
Employee
February 27, 2021

Did you get the auto charge back in November?

If you need to download your program…..

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

 

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

If you are an Advantage subscriber sign onto your Advantage account to download

https://accounts-tax.intuit.com/turbotaxadvantage

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