Skip to main content
March 19, 2023
Question

How do i get my money back? didnt want anything but free before i knew it they added more even though i never wanted it i will do it with someone else for free

  • March 19, 2023
  • 1 reply
  • 0 views
I want my money back im not satisfied with this service how do i get it back

1 reply

DoninGA
Employee
March 19, 2023

If you have not printed or filed the 2022 tax return using TurboTax online editions, you will have to contact TurboTax support to request a refund of the account fees.  When contact TurboTax support use the key words Billing Issue

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=lcxibhri

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax