Skip to main content
Best answer by TylerH

As long as you have not purchased the product, you can downgrade. If you would like to downgrade you'll need to clear and start over.

1.Go to My Account

2. Click on Clear & Start Over, select Yes

TurboTax will then prompt you to select a product and you will start from the beginning.

1 reply

TylerHAnswer
June 6, 2019

As long as you have not purchased the product, you can downgrade. If you would like to downgrade you'll need to clear and start over.

1.Go to My Account

2. Click on Clear & Start Over, select Yes

TurboTax will then prompt you to select a product and you will start from the beginning.