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January 27, 2021
Question

How do I get the activation code box to appear ?

  • January 27, 2021
  • 1 reply
  • 0 views
I have the activation code but no box to enter ir into.

1 reply

January 28, 2021

So that I can best assist you, which version of TurboTax are you using?

January 28, 2021

TT premier

Employee
January 28, 2021

@lougld

 

Please see this troubleshooting tip from our Champ DoninGA:

  • change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
  • launch TT and the activation screen should launch.  copy / paste in your activation code. you should get the 'all set' green check mark
  • change your resolution back to what is was originally.

See this for more information: Blank/Missing Activation Box

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