Question

How do I get this platform to work/move beyond "drop in our connection" error?

Forum|Forum|5 years ago
January 17, 2021
1 reply
0 views

This platform doesn't work and keeps giving me the connection dropped error (yes, different browsers, different computers, cleared cache, on a phone, on a plane, on a trail, in a box, with socks, everywhere).

TurboTax Self Employed Online

M

MichelleLO

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

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A

aripAuthor

@MichelleLO I have tried - and each time upon being transferred to a tier 2 specialist, the call gets dropped, and I have to start over. Can you help get me connected?