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March 29, 2025
Question

How do I get through to support agent? Help links try to sell me a cloud product, but I already own desktop.

  • March 29, 2025
  • 3 replies
  • 0 views
Existing solutions don't solve the issue. The ai LLM doesn't have a solution.

3 replies

March 29, 2025

You can contact TurboTax using the link below:

 

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VolvoGirl
Employee
March 29, 2025

What is the problem?  Did you get the Desktop program installed and activated with the 16 digit License Code?  

How to install and Activate the Desktop CD/Download program with a License Code

How to install TurboTax CD/Download software with license code

March 30, 2025

I've tried 2 different phone numbers and each has worked.  Turbo Intuit is [phone number removed].  TurboTax is [phone number removed].  Depending on what kind of advice you want - questions about using Turbo, or tax questions - you may not get the agent  you want.   Keep that in mind and maybe ask whoever answers if they can help for your questions.